Inspiring Transformation: 

Theresa Syer's Keynotes in Customer Experience


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SYER HOSPITALITY GROUP

Keynote

Experience Excellence with Theresa Syer: Theresa Syer is an esteemed thought leader in Customer Experience Management, renowned for her captivating keynote presentations that leave audiences inspired and empowered.


Dynamic Delivery, Lasting Impact: As a sought-after professional speaker, Theresa's dynamic delivery style ensures that her messages resonate with clarity and impact. Her vibrant and often humorous presentations not only entertain but also provide invaluable insights into the pivotal role of Customer Centricity in today's competitive landscape.


Tailored Insights for Every Occasion: Whether addressing audiences at conferences, industry trade shows, association conventions, or corporate events, Theresa has a proven ability to tailor her content to meet the specific needs, demographics, and budget of her clients. Her keynote addresses are meticulously crafted to engage and inspire, leaving

attendees with renewed energy, heightened awareness, and a roadmap for elevating their service delivery to new heights.


A Career Rooted in Success: Theresa's impressive career journey includes serving as a Director of Sales and Marketing with Sheraton Hotels and a Visitor & Convention Bureau, where she honed her expertise in driving sales, market penetration, and mastering the customer experience.

A Track Record of Impact: Her speaking engagements have taken her to prestigious platforms such as the Meeting Professionals International World Education Congress, Canadian Society of Association Executives Annual Conference, and Independent Meeting Planners Association of Canada, among others.


Continued Commitment to Excellence: Today, as the founding partner of Syer Hospitality Group Inc., Theresa continues to make a profound impact on organizations of all sizes, helping them unlock their full potential and achieve outstanding results. She is a proud member of esteemed professional associations including the Canadian Association of Professional Speakers (CAPS), the Canadian Professional Sales Association (CPSA), and the Oakville Chamber of Commerce.


Recognized Excellence: Theresa's accolades include numerous Adrian Advertising Awards from HSMAI, Sheraton Canada's Sales & Marketing Award, and Manager of the Year with Sheraton Hamilton. Her contributions to the industry were further recognized with the prestigious Greater Hamilton Economic Development Lifetime Achievement

Award in 2001.

Book Theresa Syer Today

If you're ready to elevate your event and inspire your audience with a transformative keynote experience, contact us today to book Theresa Syer for your next function.


Phone: 905.257.2636 | Email: info@syerhospitality.com

SYER HOSPITALITY GROUP

Keynote Videos

Chartwell

Keynote

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Choice Hotels

Keynote

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Skier's Choice Kiawa Island

Keynote

Chartwell Niagara

Keynote

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Virtual Keynote Videos

Chartwell Hotels

Virtual Keynote

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CSCM 2020

National Conference
Virtual Keynote

Marine Retailers Association (MRAA) 

E-Learning Preview

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Our Professionals

Theresa Syer stands at the forefront

of customer experience and company culture,

wielding her expertise as a leading authority and influential voice in the field. Learn more...

Theresa Syer

Syer Hospitality Group

Todd Syer is the President of Syer Hospitality Group Inc., overseeing its operational, financial, and strategic aspects. Under his leadership, the company has developed a comprehensive suite of integrated service solutions, aimed at revolutionizing the process of Customer Experience Management (CXM) for clients. Learn more...

Todd Syer

President of Syer Hospitality Group

SYER HOSPITALITY GROUP

What Our Keynote Customers Are Saying

Welcome to Syer Hospitality Group, where we believe that crafting memorable customer experiences (CXs) is just the beginning.
Discover firsthand how we go beyond the ordinary to create extraordinary moments for businesses across North America.

"Thanks so much Theresa and team for capping off an awesome day and for truly bringing your 'A game' that just made us look great!"

CEO, Boating Ontario

"Her enthusiasm was contagious, and she managed to hold the audience's attention until the very end of her keynote."

National Director, Franchise Services

"It is without hesitation that I would recommend Theresa Syer and Syer Hospitality to any organization looking for a keynote speaker, trainer or panel representative."

John Doe

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